10 Min Touch Up – For those clients needing about 10-20 lashes placed. Typically just one eye or small problem areas. This appointment is a MAXIMUM of 10 minutes. $10

Express Lash Fill – For those clients needing approx 20-30 lashes placed. Typically have had a fill with in the last 2 weeks. This appointment is a MAXIMUM of 30 minutes. $30

Signature Lash Fill – For those clients needing approx 50-60 lashes placed. Typically have had a fill with us within the last 3 weeks. This appointment is a MAXIMUM of 45 minutes. $50

FULL SET – For those clients with less than 50% of their extensions left…or no extensions at all. Approximately 80-120 lashes are placed to achieve the desired look. Appointment could take up to 2 hours depending on your provider. 

Collagen under eye pads - $2

We will do our best to communicate with you on the best option to achieve your desired look.

Recommendations are at the sole discretion of your provider.

Our guarantee: If you are dissatisfied with your new full set you have options. 

We will remove them at NO CHARGE or Rachel will give you a complimentary touch up with in 7 days of your original service. 

Please call us immediately so we have time to fit you in for this service. 

​​​​Cancellation & Refund Policy

In consideration of our clients, please leave your child at home. No children under the age of 8 will be permitted to wait for you while you are in your appointment. You WILL be asked to reschedule your appointment. 

Please SILENCE your cell phone when entering. As cute as your ring tone is, nobody else wants to hear it. 

And finally, please refrain from smoking out side our front door. We are a place of health & beauty. Smoking is NOT healthy & certainly not beautiful. We care about you and your health, but more importantly our non-smoking clients would greatly appreciate fresh air as they are walking in to our shop.

General In Spa Policies


Please note: The length of the appointment is for YOUR budget of time only. Depending on your provider, your actual appointment length may vary. 

  • Shimmer requires a 24 hour cancellation notice. No show/no call customers will be charged $25 or 20% of the service total. Which ever is less. 

  • If you have a package with us, you will forfeit one service off your package. 

  • Please note that any fees paid for services rendered are non-refundable. 

  • Any deposits or fees paid directly to Shimmer for services not yet performed are refundable with in 7 days of payment received. Bridal deposits are an example of this.  A spa credit will be issued after 7 days with a 12 month expiration date. 

  • All prepaid services - packages, BOGOS, etc - have a 6 month expiration date. 

  • Any fees for services paid to 3rd party vendors are NOT refundable by Shimmer. Please call the customer service number provided on your coupon or voucher. No shows on these services will result in the loss of promotional value. Actual value will be issued as a spa credit and will expire 12 months from original appointment date. 

  • Due to the personal nature of cosmetics, lotions, & jewelry, any product purchased from Shimmer may be returned with in 30 days for a full refund if unopened and in original packaging.